Contact Us
Contact Us
We’re here to help. Whether you have a question about an order, a custom project, wholesale opportunities, or a collaboration, we’d love to hear from you.
General Inquiries
For questions about our collections, products, live sales, or the LMM Atelier brand, please contact us at:
Email: shoplmmatelier@gmail.com
Website: www.lmmatelier.com
Order Support
If you are contacting us about an existing order, please include:
- Full name
- Order number
- Email address used at checkout
- A brief description of your question or concern
- Photos, if your inquiry relates to a damaged or incorrect item
Custom Orders
Interested in a custom piece or personalized design? Please include:
- Product type
- Quantity
- Preferred colors, materials, artwork, or design details
- Event or deadline (if applicable)
- Reference photos or inspiration (optional)
Custom projects are accepted based on availability, production schedule, and material availability.
Wholesale & Retail Partnerships
We welcome inquiries from boutiques, retailers, museums, galleries, interior designers, and other businesses.
Please include:
- Business name
- Contact name
- Products of interest
- Estimated quantity
- Resale certificate (if applicable)
- Desired delivery timeframe
Community & Fundraising
We proudly consider partnerships with schools, churches, nonprofit organizations, and community groups.
Please include:
- Organization name
- Contact person
- Event or fundraiser details
- Requested products
- Estimated quantity
- Event date
Response Time
We aim to respond within 2–3 business days.
Response times may be longer during product launches, live sales, holidays, or periods of high order volume.
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM Eastern Time
Closed on weekends and major U.S. holidays.
Thank you for choosing LMM Atelier.
We appreciate your support and look forward to creating something meaningful with you.